Privacy Policy

Effective Date: June 16, 2026

1. Introduction

Sasquatch Shuttle, doing business as Sasquatch Adventures ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and safeguard your information when you use our website, book services, or communicate with us. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

When you visit our website, make a booking, or interact with us, we may collect the following:

  • Personal Information: Name, email address, phone number, and billing address.
  • Payment Information: Credit or debit card details processed through our payment provider. We do not store full card numbers on our servers.
  • Booking Information: Travel dates, service selections, group size, and scheduling preferences.
  • Device and Usage Information: IP address, browser type, pages visited, and referring URL. This data is collected through cookies and analytics tools to help us improve the website experience.

3. How We Use Your Information

We use the information we collect to:

  • Process and confirm your bookings and payments.
  • Send transactional messages related to your reservation, including booking confirmations, trip reminders, and schedule updates via email or SMS.
  • Respond to customer inquiries and provide support.
  • Send promotional offers and marketing communications via email or SMS, where you have provided consent. You may opt out of promotional messages at any time.
  • Analyze website traffic and usage patterns to improve our services.

4. SMS Communications

When you provide your phone number at checkout or through our website, you consent to receive SMS messages from Sasquatch Adventures. These messages may include booking confirmations, trip reminders, schedule updates, and promotional offers.

Message frequency varies based on your bookings and interactions with our services. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive no further SMS messages from us unless you re-subscribe. For assistance, reply HELP to any message or contact us at info@sasquatchshuttle.com.

We do not share your phone number with third parties for their own marketing purposes. Your phone number is shared only with our SMS service provider for the purpose of delivering messages on our behalf.

5. Sharing Your Information

We do not sell your personal information. We may share your information with the following parties:

Payment Processing: We use Stripe to process payments. Stripe may process your payment information as described in their privacy policy at stripe.com/privacy.

Booking Platform: We use Rezdy to manage reservations and connect with third-party booking channels. Rezdy may process your booking and contact information as described in their privacy policy at https://www.rezdy.com/privacy-policy/.

SMS Service Provider: We use TextMagic to deliver SMS messages on our behalf. TextMagic may process your phone number and message content as described in their privacy policy at textmagic.com/privacy-policy/.

Email Marketing: We use Mailchimp to send email communications including booking confirmations, promotional offers, and newsletters. Mailchimp may process your name, email address, and purchase history as described in their privacy policy at intuit.com/privacy/statement/.

Analytics: We use Google Analytics to understand how visitors use our website. Google may collect device and usage data as described in their privacy policy at policies.google.com/privacy.

Legal Obligations: We may disclose your information if required by law, regulation, or legal process, or to protect our rights and safety.

6. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and support marketing efforts. You can manage cookie preferences through your browser settings. Disabling cookies may limit some website functionality.

7. Data Security

We use reasonable administrative, technical, and physical measures to protect your personal information. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute protection against unauthorized access.

8. Your Rights

You have the right to:
  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to any legal obligations that require us to retain it.
  • Opt out of promotional email or SMS communications at any time.
  • To exercise any of these rights, contact us using the information in Section 10 below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Sasquatch Adventures
450 NW 257th Way #352
Troutdale, OR 97060
Email: info@sasquatchshuttle.com
Phone: (503) 852-9092